DISCLAIMER AND PRODUCT INFORMATION POLICY

Effective Date: January 2, 2026

COMPANY INFORMATION

Website Name: GoldSwe
Website URL: https://goldswe.com
Business Name: Dollar Media Technology Limited
Registered Address: Kam Fone Mansion, 16 Kam Fong Street, Yau Tsim Mong District, Kowloon, Mong Kok, Hong Kong
Contact Phone: +852 2359 7866
Email Support: info@goldswe.com
Business Type: Online Store / E-commerce Retailer
Delivery Area: European Union and selected European Economic Area countries
Payment Methods: Cash on Delivery (COD)
Order Processing Time: Orders processed quickly after confirmation
Average Delivery Time: 24–48 hours depending on destination
Return Window: 30 days from delivery date

DISCLAIMER AND PRODUCT INFORMATION POLICY

This Disclaimer and Product Information Policy explains the limitations related to product descriptions, product usage, manufacturer representations, and liability for products sold through goldswe.com.

The purpose of this policy is to provide transparency and ensure compliance with European consumer protection and advertising standards.

1. PRODUCT INFORMATION ACCURACY

GoldSwe makes reasonable efforts to ensure that all product descriptions, specifications, images, and information provided on the website are accurate and up to date.

However, product information may occasionally contain minor errors due to:

  • Manufacturer updates

  • Packaging changes

  • Translation differences

  • Display variations across devices

While the company strives to maintain accurate content, it does not guarantee that all product information will always be completely free of inaccuracies.

If a material error is identified, the company reserves the right to correct the information and notify customers when appropriate.

2. PRODUCT IMAGES AND VISUAL REPRESENTATION

Images presented on the website are provided for illustrative purposes.

Actual products may vary slightly from images due to:

  • Lighting conditions

  • Screen display settings

  • Manufacturing variations

  • Packaging updates

These differences do not affect the essential functionality of the product.

3. PRODUCT USAGE DISCLAIMER

Customers are responsible for using products according to manufacturer instructions and common safety guidelines.

GoldSwe is not responsible for damages resulting from:

  • Improper product usage

  • Unauthorized modifications

  • Use inconsistent with intended purpose

  • Failure to follow instructions provided with the product

Customers should review all product instructions and safety guidelines before use.

4. THIRD PARTY MANUFACTURER DISCLAIMERS

Many products sold through the website are manufactured by third-party suppliers.

Product specifications, instructions, and technical information may be provided by the manufacturer.

While the company attempts to verify this information, the manufacturer remains responsible for:

  • Product design

  • Product safety compliance

  • Technical specifications

  • Manufacturing standards

Any manufacturer warranties or product guarantees are provided according to the manufacturer’s policies.

5. LIMITATION OF LIABILITY

To the extent permitted by law, GoldSwe shall not be liable for indirect or consequential damages arising from the use of products purchased through the website.

Examples include:

  • Loss of profits

  • Business interruption

  • Personal inconvenience

  • Indirect financial loss

This limitation does not affect statutory consumer rights under applicable consumer protection laws.

6. WARRANTY CLARIFICATION

Products sold on the website may be covered by legal warranties under applicable consumer protection laws.

Under Directive (EU) 2019/771, consumers may be entitled to remedies when products fail to meet legal conformity standards.

These remedies may include:

  • Repair

  • Replacement

  • Price reduction

  • Refund

The legal warranty is independent of any voluntary return policy offered by the company.

7. PRODUCT SAFETY AND COMPLIANCE

GoldSwe aims to ensure that products offered through the website meet applicable safety standards.

However, customers must verify product suitability for their intended use.

Products should not be used in ways that exceed their intended design or safety instructions.

The company shall not be responsible for misuse of products.

8. ADVERTISING AND PRODUCT CLAIMS

All marketing materials and product descriptions are intended to provide general information about the products offered.

Any performance claims or product benefits should be interpreted in the context of normal product use.

Customers should not rely solely on marketing descriptions when evaluating product suitability.

9. CUSTOMER EXPECTATIONS

Before purchasing a product, customers are encouraged to:

  • Review product descriptions carefully

  • Check product specifications

  • Contact customer support if clarification is needed

Customer support may provide additional information when available.

10. POLICY UPDATES

This Disclaimer and Product Information Policy may be updated periodically to reflect operational, regulatory, or product-related changes.

Updated versions will be published on the website with the revised effective date.

Customers are encouraged to review the policy regularly.

11. CONTACT INFORMATION

For questions regarding product information or disclaimers, customers may contact:

Dollar Media Technology Limited
Kam Fone Mansion
16 Kam Fong Street
Yau Tsim Mong District
Kowloon, Mong Kok
Hong Kong

Email: info@goldswe.com
Phone: +852 2359 7866